ReverseHUB Customer Support
ReverseHUB provides registered users with optimum and ongoing value through quality cloud-enabled supply chain solutions and services.
At ReverseHUB, customers always come first. Our experienced and dedicated team of industry experts will work directly with you to listen and understand your business needs and goals, to help you quickly plan, configure, and implement a solution that fits around those needs and goals, and to continue providing quality services and solutions that will add optimum value while your company increases its profitability, customer retention, and growth. As a ReverseHUB customer, you are our priority and we stand by our commitment to provide your company with both a quality solution and quality service.
A few of the many benefits of ReverseHUB's customer service and support includes:- Unparalleled Dedication – The ReverseHUB Support Team is made up of experts in the supply chain software industry who are dedicated to not only provide a quality software product, but to provide a quality solution that is catered towards our customer's business needs and challenges. We strive to ensure that our customers have the right tools in place so they can see the value quickly and obtain a very high return on their investment. Whether it is by email, phone, or in-person communication, we provide unparalleled customer service.
- Hands-on Implementation – The ReverseHUB Support Team works directly with our customers to ensure that their licensed solution is implemented quickly and painlessly, so that you spend less time is spent on IT costs and more time on productivity and adding value.
- Configuration and Personalization – The ReverseHUB solutions are designed so that our customers can configure the data, layout, preferences, table columns, and themes manually with a minimal learning curve.
- Training – We listen to our customers and continually strive to deliver a product that empowers users to walk up and drive. At ReverseHUB, we believe that not only in providing the highest quality tool for solving complex business problems but also providing a look and feel that all users can easily start using with a minimal learning curve. We also provide how-to videos, step-by-step documentation, online help, and live technical support as part of your registration agreement with ReverseHUB.
Our customers help us drive our vision and make our success possible. That’s why we constantly invest in the quality of people and foster a "customer first" philosophy to ensure that your voice is heard in the ongoing development of ReverseHUB solutions and services.
ReverseHUB offers different support packages with different levels of support depending upon our customer's requirements. For more information regarding our support service, please contact us.
- Customer Service and Support: +1 866-240-0405
- Sales Team: sales@reversehub.com
- Support Team: support@reversehub.com
